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Fusion Colors: sublime service is essential in seasonal work

Insights

Fusion Colors: sublime service is essential in seasonal work

At De Boer Group, seasonal customers form a unique category with their specific requirements and peak moments at certain times of the year. This demands precision and flexibility, where nothing is allowed to go wrong. A fitting example of such a seasonal customer is Fusion Colors. De Boer Group responds in a unique way to the challenges that come with the needs of Fusion Colors.

De Boer Group is particularly active during spring and autumn in managing the logistics processes for Fusion Colors. They handle the transport of products from China to Rotterdam, after which they are moved on to Bleiswijk for further processing. Delivering these seasonal items on time is crucial, as delays can lead to missed sales. De Boer Group ensures precise timing and planning to meet this essential requirement.

“For Fusion Colors, we are particularly busy during the spring and autumn. Seasonal items must not arrive too late in stores, because then they simply won’t be sold anymore. So we need to anticipate that properly.”

Inventive solutions, switching gears quickly

Seasonal customers like Fusion Colors require a different approach compared to regular clients. Time pressure during peak periods can be high, and sometimes unexpected needs arise, such as an extra container or additional storage space. De Boer Group proves to be an inventive and flexible logistics partner, capable of switching quickly and offering creative solutions—such as making extra storage space available. This sublime level of service is essential in collaborating with seasonal customers.

Because it works both ways

The partnership with Fusion Colors is characterized by mutual trust and easy, approachable communication. Fusion Colors values the service provided by De Boer Group and gladly awards them the work. Conversely, De Boer Group is also willing to outsource tasks to partners like Fusion Colors, particularly when it comes to repackaging work. This is carried out through Wega in-/ompakwerk, the sister company of Fusion Colors. This mutual support and trust underline the strength of a solid partnership.